Inspirit™ Inspirations (Pty) Ltd referred to in this Privacy Statement
as "we" or "Inspirit™ ") recognize the importance of protecting the
privacy of all information provided by users of our web site,
registrants for our events and competitions, recipients of our e-mail
newsletters and all other customers of our products and services. We
created this policy with a fundamental respect for our customers' right
to privacy and to guide our relationships with our customers. This
Privacy Statement discloses the privacy practices for all products and
services owned by Inspirit™ .
INFORMATION COLLECTION AND USE
Inspirit™ collects information from our website users, subscribers and
other customers. In this section of our Privacy Statement, we describe
the type of information we collect and how we use it to provide better
services to our customers.
Registration and Ordering
When attending our trade show events and other in-person events,
participating in our customer-sponsored promotions, using our website
and signing up for certain selected services (such as free
competitions), users must first register. During registration, users are
required to give their contact information (such as name, e-mail
address, mailing address and phone number). For internal purposes, we
use this information to communicate with users and provide requested
services, and, for our website visitors, to provide a more personalised
experience on our sites. We also may collect demographic information
(such as job title and purchasing responsibilities, company information
and professional certification). We use aggregate demographic
information about our audience to improve our service, for marketing
purposes and/or industry reporting purposes.
Many of our products and services are free to subscribers who meet
certain demographic criteria. Independent auditors may need to certify
the eligibility of these subscribers. In order to do that, we may
collect unique identifiers (such as mother's maiden name) that we
disclose to the auditors strictly for industry reporting and audit
verification purposes.
For our services that require payment (such as certain events, products
and subscriptions), we also collect credit card information (such as
account name, number and expiration date), which is used for our or our
agent's billing purposes only, and is not otherwise shared.
E-mail Newsletters
If users wish to subscribe to our e-mail newsletters, we ask for contact
information (such as name, e-mail address and, occasionally, demographic
information). We use this information in the same manner as we use
contact information in the registration and ordering process described
above. Recipients of our newsletters can unsubscribe using the
instructions listed at the end of the e-mail newsletter. Surveys and
Contests From time to time we invite web site users and other customers
to provide information via surveys or contests. Participation in these
surveys or contests is completely voluntary and the website user or
other customer therefore has a choice whether to disclose requested
contact information (such as name and mailing address) and demographic
information (such as postal or zip code or job title). In addition to
the other uses set forth in this policy, contact information collected
in connection with surveys and contests is used to notify the winners
and award prizes and to monitor or improve the use of, and satisfaction
with the website or other Inspirit™ product or service. Subject to the
given customer's preferences (as described in the "Permission" section
below), such information also may be shared with third party sponsors of
such surveys or contests.
Interactive Features
We offer interactive and community features such as discussion boards,
webcasts and user profiles. Note that all personal information sent or
posted via such features becomes public information for which we are not
responsible.
Tell-A-Friend
If customers elect to use our referral service for informing a friend
about our sites and services, we may ask them for the friend's name, job
title and e-mail address. Inspirit™ will store and use this information
to send the friend an invitation. This information may also be used to
provide information about our company and related products and services.
The friend may contact us as specified in the tell-a-friend message to
request that no further communications be sent.
Communications with Us
We have features where our customers can submit information to us (such
as our feedback forms). Where such submissions include requests for
service, support or information, we may forward them to our agents, as
needed, to best respond to the specific request. In addition, we may
retain e-mails and other information sent to us for our internal
administrative purposes, and to help us to serve customers better.
Please note that letters to the editor and similar submissions may be
made public.
Communications from Us: Service Updates, Special Offers
In order to best serve our customers, we may send updates that contain
important information about our products and services. For example, we
send new members a welcoming message. We may also communicate with a
customer to provide requested services and for account-related issues
via e-mail, phone or regular mail. In addition to such service and
product-essential messages, we offer our customers the option to receive
information about our company, related products, services and special
deals. Users, however, can choose not to receive these communications
from us, as set forth in the "Permission" section below.
Automatic Data Collection
Our web site, newsletters and, from time to time, certain other products
and services have features that automatically collect information from
customers, to deliver content specific to customers' interests and to
honour their preferences. This information assists us in creating
products and services that will serve the needs of our customers.
For example, we use "cookies," a piece of data stored on the user's hard
drive containing information about the user. Cookies benefit the user by
requiring login only once, thereby saving time while on our web site. If
users reject the cookies, they may be limited in the use of some areas
of our web site. For example, the user may not be able to participate in
sweepstakes, contests or drawings. Additionally, we may note some of the
pages the user visits on our web sites and via our email newsletters
through the use of pixel tags (also called clear gifs) and web beacons.
The use of cookies, pixels and web beacons enable us to track and target
the interests of our users to enhance the experience on our sites and
via our email newsletters.
We also use an email delivery and marketing company to send emails
(including newsletters) for which you have registered (or otherwise
agreed to receive). Web beacons and cookies may be used in such email
messages to help us measure the effectiveness of our advertising and how
customers use our web sites and other products and services.
For our internal purposes, we gather date, time, browser type,
navigation history and IP address of all visitors to our web sites. This
information does not contain anything that can identify users
personally. We use this information for our internal security audit log,
trend analysis and system administration, and to gather broad
demographic information about our user base for aggregate use.
We may combine demographic information supplied by a customer at
registration with web site usage data to provide general profiles, in
aggregate non-personally identifiable form, about our customers and
their preferences in the content of the site and advertising. We may
share this composite information with our advertisers and business
affiliates to help them better understand our services.
Finally, on occasion, we may provide targeted lists of names and offline
and online contact information for marketing purposes to third parties,
subject to our Permission policies, as described below, pursuant to
which we give customers the option of not having their name or contact
information disclosed to third parties.
Other than as set forth above, we do not share personally identifiable
information with other companies, apart from those acting as our agents
in providing our product(s)/service(s), and which agree to use it only
for that purpose and to keep the information secure and confidential.
Also, our parent, subsidiary and affiliate companies, entities into
which our company may be merged, or entities to which any of our assets,
products, sites or operations may be transferred, will be able to use
personal information. We will also disclose information we maintain when
required to do so by law, for example, in response to a court order or a
subpoena or other legal obligation, in response to a law enforcement
agency's request, or in special cases when we have reason to believe
that disclosing this information is necessary to identify, contact or
bring legal action against someone who may be causing injury to or
interference with (either intentionally or unintentionally) our rights
or property. Users should also be aware that courts of equity, such as
South African government agencies or Courts, might have the authority
under certain circumstances to permit personal information to be shared
or transferred to third parties without permission.
We may share aggregate information, which is not personally
identifiable, with others. This information may include usage and
demographic data, but it will not include personal information.
PERMISSION
Our customers are given the opportunity to choose whether to receive
information from our affiliates and us not directly related to the
product or service for which they registered (or which they otherwise
agreed to receive). Customers also have the opportunity to choose
whether to have personal information shared with third parties for
marketing purposes. Instructions for how to exercise these choices are
contained in e-mails sent by us, on our product websites and in each of
our publications.
Please note that we will endeavor to implement your permission requests
within a reasonable time, although for a time you may continue to
receive mailings, etc., transmitted based on information released prior
to the implementation of your request. In addition, please note that
even after such request is implemented, you will continue to receive
information directly related to the product or service for which you
registered (or which you otherwise agreed to receive), so you always are
kept informed.
SECURITY
We use reasonable precautions to protect our customers'
personal information and to store it securely. Sensitive information
that is transmitted to us online (such as credit card number) is
encrypted and is transmitted to us securely. In addition, access to all
of our customers' information, not just the sensitive information
mentioned above, is restricted. Only employees who need the information
to perform a specific job (for example, a billing clerk or a customer
service representative) are granted access to personally identifiable
information. Finally, the servers on which we store personally
identifiable information are kept in a secure environment.
LINKS
Our web sites contain links to other sites. Inspirit™ is not responsible
for the privacy practices or content of such other sites. We encourage
our users to be aware when they leave our site and to read the privacy
statements of each web site to which we may link that may collect
personally identifiable information.
NOTIFICATION and CHANGES
If we change our Privacy Statement, we will post those changes on this
page so our users are aware of what information we collect, how we use
it and under which circumstances, if any, we disclose it. Users should
check this policy frequently to keep abreast of any changes.
For all other questions concerning the practices of this site or any
dealings with Inspirit™ Inspirations (Pty) Ltd, Inspirit™ contact us at: